Frequently Asked Questions
Everything you need to know about your Roller Rabbit favorites.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of the purchase date. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I care for my Roller Rabbit pajamas?
To keep your hand-stamped prints vibrant, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach to preserve the softness of the premium cotton.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How can I determine my size?
You can find a detailed size guide on each product page. Since many of our items feature a relaxed, breezy fit, we recommend checking the specific measurements for the best experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Klarna for installment-based payments.